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Head of IT

We are building a brand new IT department at Funnel and are looking for an experienced Head of IT to join us in our HQ in Stockholm, Sweden.

Why is this role interesting?

You will be responsible for building up our internal IT function. Your responsibility will range from contracts and relationships with vendors to application ownership globally. This is a great opportunity if you are motivated by building an IT department from scratch, using the latest technology, implementing supporting functions, and ensuring that IT operations run smoothly with a blend of cloud providers.

Who are we looking for?

You will be a key player of our collaborative culture worthy of a digital native, high impact company.

The type of attributes you will need for this role:

 Inquisitive - asks the right questions to get to the bottom of the matter.

Autonomous - This role requires continuous improvement where the change is driven from within the team and each individual.

Collaborative - be able to work with a lot of different departments, countries and cultures as well as identifying needs.

Responsible and thorough - take the issue all the way and follow up. 

Solution orientated - Work in a fast growing environment and being a part of building new scalable processes and work structures.

Technical - an interest for and/or experience in engineering or programming will be an advantage.

A coach - a passion for building people and help them develop in their specialist role.

The type of skills and experience you need/Previous Experience:

-         Minimum 3 years experience in a managerial position such as Head of IT

-         Minimum 5 years of experience in technical support and managing internal IT

-         Experience working with a variety of cloud products such as Google Workspace, Hubspot and Asana

-         Previous experience of client management. Today we use Apple Macbooks, Iphone and Android devices

-         Relevant experience of execution of IT operations programs

-         Proven ability to plan and manage operational process for maximum efficiency and productivity

-         Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands

-         Prestige-less and pragmatic approach towards problem solving

-         Excellent written and spoken English

What type of jobs will you do/Key responsibilities?

●      Coach your team in their daily work

●      Develop a service oriented and outstanding internal IT function and collaboration culture.

●      Develop and implement a long term IT-operation strategy for Funnel.

●      Responsibility for key vendor relations, procurement and life cycle management.

●      Build and lead Funnel’s global IT helpdesk function.

What we offer

Joining as an early team member, you will be a key player in our continued growth and help us set the bar high in Support. As the team grows you will get the opportunity to grow with us. You will be working in a multicultural and diverse working environment, where our culture is one of the cornerstones for our success.

As a Funneler, your benefits and perks are:

●     Pension and vacation days

●     Private health insurance

●     A generous wellness allowance

●     Flexibility around working from home vs. the office

●     Unlimited business books from Amazon

●     Snacks and a range of drinks to choose from

●     Centrally located office with a lot of social areas: bar, ping-pong table, gaming room, library, pool table, music room, etc.

Who we are

Funnel is a fast-growing tech company within digital marketing, working to help marketers understand how their marketing initiatives relate to their business results. Funnel is a Software as a Service (SaaS) product that helps you to get the very most from your data. Our customers range from big e-commerce companies to advertising agencies and consumer brands. Since the product launch in 2015, we have set up offices in Stockholm and Boston, and grown to service thousands of marketers all over the world, with the US as the largest market.

Contact and application

In this recruitment, Funnel collaborates with Active Search. For more information, please contact Mia Wretborn-Hedberg, Recruitment Consultant Tel: +46707273500

Due to GDPR regulations and to protect your privacy we unfortunately cannot accept applications by email. To submit your application please follow the link below. You can read more about how we process personal data according to GDPR in

We look forward to your application!